Who is responsible for your data?

The horna.ch shop is responsible for processing your personal data. You can reach us at contact@horna.ch.

What data do we collect?

• When you place an order: your name, delivery address, email address and, if you wish, your phone number.
• When you subscribe to the newsletter: your email address.
• When you visit: technical browsing data (device, pages viewed) via cookies.

Why do we use it?

To process and deliver your orders, send you confirmations, reply to your messages, send you our newsletter if you have subscribed, and improve our website.

Who do we share it with?

Only with the service providers we need: Shopify (shop hosting and newsletter sending via Shopify Email), payment services (Twint, Shopify Payments and their partners) and Swiss Post for delivery. We never sell your data.

Does your data leave Switzerland?

Some providers, such as Shopify, may process your data outside Switzerland. We make sure they offer appropriate protection.

How long do we keep it?

Order data is kept for 10 years, as required by law for accounting purposes. Your newsletter email address is kept until you unsubscribe, which you can do at any time via the link at the bottom of every email.

Cookies and advertising

Our website uses cookies to work (cart, payment) and to measure its audience. With your consent, advertising partners (Google, Pinterest, Meta) may also place trackers on it to measure the effectiveness of our posts and show you relevant content. You can refuse these cookies via the banner displayed on the site, or delete them in your browser settings.

Your rights

You can request access to your data, its correction or its deletion by writing to contact@horna.ch. You can also contact the Federal Data Protection and Information Commissioner (FDPIC).